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Delete your account

You can securely start deletion in the app; if you cannot access the app, you can make a support request.

Subscription warning

Deleting your account does not cancel an active Apple App Store or Google Play subscription. To stop recurring billing, separately manage or cancel your subscription through your Apple or Google store account.

A. Delete in the app

  1. Open the Profile tab in Maye.
  2. Tap Delete my account and data.
  3. Review the information and confirm with Delete everything.

This is the preferred route because the signed-in account can be verified directly. Guest/anonymous accounts cannot reasonably be identified externally and should use this in-app route.

B. External deletion request

If you cannot access the app, send a Maye Account Deletion Request.

Where possible, contact us from the email associated with your account and provide enough account information for verification. Do not send your password, full payment-card information, fridge photos, or unnecessary sensitive information.

What is deleted

The deletion workflow removes profile and preferences, inventory, scan records/results, saved and history recipe records, menus, shopping data, usage records and subscription-related app records. Shared canonical recipes and AI-generated recipe images may remain because they are not personal account data. Some records may be retained where necessary for legal obligations, security or dispute resolution.

Contact

caglar.sert1@gmail.com

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